Privacy policy
Last updated 13 November 2026
Showpile is a TV tracker. It needs to know what you watch in order to tell you what’s next — and that’s all it’s for. We don’t run ads, we don’t sell data, and we don’t track you anywhere else.
What we store
- Your account. The email address you sign in with. If you use Sign in with Apple and choose Hide My Email, we only ever see Apple’s relay address. If Apple or Google gives us your name on first sign-in, we store it so the app can greet you properly.
- Your library. The shows you track, the episodes you’ve watched and when, your ratings and diary entries, any notes you write on episodes (only you can read them), and whether you’ve finished or dropped something.
- Your settings. Your timezone, so episode reminders arrive in the morning rather than the middle of the night, and which notifications you’ve asked for.
- Your subscription, if you have one: which plan, which store you bought it through, when it renews or ends, and when you first subscribed. Never your card or bank details — Apple and Google take the payment and keep those, and we never see them.
- A push token, if you allow notifications. It identifies your device to the notification service, not you.
- Crash diagnostics, if enabled in a given build: what went wrong and where in the code. No screen contents.
What we don’t
- No advertising, and no advertising identifiers.
- No analytics that follow you between apps or websites.
- No selling or sharing your data with data brokers. Not ever.
- No location, contacts, photos, or microphone access.
Waitlist
If you join the waitlist on our website for the iPhone or Android app, we store your email address, the platform you picked, the date you signed up and the page you signed up from. We use that for one thing: to send you one email when the app launches on your platform.
Once that launch email has gone out, we delete your details for that platform. If you’d like to come off the list sooner, email showpile@planxprep.com and we’ll remove you.
Who else is involved
- Supabase hosts the database and handles sign-in. Your data lives there.
- Expo’s push service delivers notifications, and with them the show name and episode in the message.
- TVmaze supplies show and episode data. We ask it about shows, never about you. On our website, show posters load from TVmaze’s servers, so TVmaze sees the visitor’s IP address, like any image host does.
- Cloudflare hosts our website, including the share pages, and sees each visit the way any web host does.
- RevenueCat checks subscription purchases with Apple and Google and tells us whether yours is active. It keeps a customer record under your Showpile account ID (a random code, not your name or email) with your purchase history.
- Apple and Google handle payment when you subscribe, under their own privacy policies.
- Anthropic powers the news checks that keep each show’s status up to date. It’s sent show names, never anything about you.
YouTube trailers
Showpile uses YouTube API Services to find a show’s official trailer. We send YouTube the show’s name to search for it, and nothing about your account or library. Trailers play from YouTube’s own player, and while you watch one, YouTube may set cookies and collect data under Google’s Privacy Policy. By watching a trailer you also agree to YouTube’s Terms of Service.
To stay within YouTube’s free limit we keep a daily count of trailer look-ups for each account. That count is all we keep about trailers — nothing about what you watch.
Sharing a show
A share link contains only the show’s ID, never anything about you or your library. The share pages are hosted on Cloudflare, which sees the visit the way any web host does.
Your data is yours
Export everything — your full library, watch history, ratings and notes, as JSON and CSV — from Profile → Export. One tap, free for everyone, always. It’s not a premium feature and it never will be.
Delete your account from Settings, and your profile, library, history, ratings, notes, subscription details and push tokens go with it. We also ask RevenueCat to delete its customer record for you, and keep no shadow copy ourselves. Apple and Google keep their own records of what you bought; ask them if you want those removed. Deleting your account doesn’t cancel a subscription, so cancel that with Apple or Google first.
Children
Showpile isn’t aimed at children and we don’t knowingly collect data from anyone under 13.
Changes and contact
If this policy changes in a way that matters, we’ll say so in the app rather than quietly editing this page. Questions, or want your data removed by hand? Email showpile@planxprep.com.